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CVOR

Commercial vehicle operators in Ontario must have a valid Commercial Vehicle Operator’s Registration (CVOR) certificate and carry a copy. The CVOR system monitors commercial carrier safety to improve road safety for all road users.

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CVOR OPERATOR RESPONSIBILITIES

A CVOR operator (carrier) is the person responsible for the operation of a commercial motor vehicle. Operators are responsible for all the drivers and vehicles in their operation, including:

  • the conduct of the driver
    employing qualified and licensed drivers
    monitoring the safety performance of drivers, including hours of service
    resolving driver safety issues when they are identified
  • the mechanical safety condition of the vehicle
  • keeping vehicles in good, safe condition at all times
  • ensuring that daily and annual/semi-annual inspections are completed
    the shipping of goods or passengers in the vehicle
  • ensuring load security
    keeping records on file (e.g. vehicle repairs, kilometres travelled per year, annual inspection reports, etc.)
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How CVOR Works

The CVOR system monitors an operator’s safety record over a 2-year period.

The CVOR record contains information such as:

  • operator information (e.g. fleet size, kilometres travelled, commodity transported, overall violation rate, Safety Rating)
  • convictions
  • reportable collisions
  • Commercial Vehicle Safety Alliance (CVSA) safety inspections
    ministry interventions (e.g. letters, interviews, audits and sanctions)
  • The CVOR certificate identifies the operator and contains a unique 9-digit ID number. The certificate (or a copy) must be carried in each commercial motor vehicle operated under the CVOR certificate.
  • Operators must surrender the certificate when requested by an MTO enforcement officer or police officer for inspection purposes.
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Interventions and sanctions

An operator will be reviewed when poor safety performance is identified based on the operator’s overall violation rate.
At predetermined stages, operator interventions such as disciplinary letters, interviews, audits or sanctions will be considered. When an operator reaches one of these stages, ministry staff will determine the appropriate intervention.

A sanction is the most severe disciplinary measure that the ministry may impose. It may result in:

  • a fleet limitation
  • plate seizure
  • suspension or cancellation of a operator’s privileges

Sanctions may also result in an operator receiving an unsatisfactory safety rating.
As part of the sanction process, the operator will have an opportunity to show why the sanction should not be imposed.

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Attention Tow Truck Operators

All tow truck operators require a valid CVOR certificate.

This applies to tow trucks, including:

  • A motor vehicle commonly known as a tow truck;
  • A commercial motor vehicle with a flatbed that can tilt to load and that is used exclusively to tow or transport other motor vehicles; and
  • A motor vehicle that is designed, modified, configured or equipped so that it is capable of towing other motor vehicles.

If you only operate tow trucks, you must tell DriveTest staff you are a tow truck operator prior to writing the CVOR test. After you have fulfilled the application requirements and passed the test, your CVOR certificate will be sent to you.

 

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